Not specified; not specified; best-in-class benefi...
On-site
3-5 years client service experience
High volume inbound call handling
Clear verbal and written communication
ADP is seeking a Client Support Specialist II in Tempe, Arizona, to provide exceptional service and support to clients, focusing on issue resolution and user training on ADP technology. The ideal candidate will thrive in a fast-paced, metrics-driven environment and possess strong communication skills to build rapport with clients
Job Summary
This role serves as the front-line for solving clients' challenges including issue resolution and user training on ADP technology.
Candidates must thrive in a metrics-driven call center environment while building trust and rapport with clients who have between 50-999 employees.
The company offers best-in-class benefits starting on Day 1, ongoing training, and opportunities for career advancement in an inclusive culture.
Matching Summary
Match Score: 85
ADP is seeking a Client Support Specialist II in Tempe, Arizona, to provide exceptional service and support to clients, focusing on issue resolution and user training on ADP technology. The ideal candidate will thrive in a fast-paced, metrics-driven environment and possess strong communication skills to build rapport with clients.
Salary
Not specified; Not specified; Best-in-class benefits start on Day 1
Skills & Requirements
Must-have
3-5 years client service experience
High volume inbound call handling
Clear verbal and written communication
Problem-solving for time-sensitive issues
Ability to work overtime during peak seasons
Nice-to-have
Experience in systems integration environment
Military background or veteran status
College degree preferred but not required
Collaborative team culture fit
Proven track record of high client satisfaction
Key Requirements
3-5 years client service or systems integration experience