Billing Systems Analyst I

CSG

India
Fully remote
Unix/sql troubleshooting
System monitoring and alerts
Customer sla management
Monitor system performance, troubleshoot issues, and implement solutions to optimize efficiency and minimize downtime

Job Summary

  • Monitor system performance, troubleshoot issues, and implement solutions to optimize efficiency and minimize downtime.
  • Document operational and system architecture processes and configuration and identify automation opportunities where applicable.
  • Participating in Operations 24x7 on-call rotation schedule.

Matching Summary

Monitor system performance, troubleshoot issues, and implement solutions to optimize efficiency and minimize downtime.

Skills & Requirements

Must-have

  • Unix/SQL troubleshooting
  • System monitoring and alerts
  • Customer SLA management
  • Production issue engagement
  • 24x7 on-call rotation

Nice-to-have

  • Proactive monitoring
  • Automation opportunities
  • Seamless handholding
  • Fearlessly committed and connected

Key Requirements

  • Bachelor's degree in IT or related field
  • 1-3 years application support experience
  • Telecom billing solutions knowledge
  • ITSM Tool, Unix/Linux Basic, Oracle/MySQL experience
  • Basic scripting languages knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter