Base: competitive salary starting at $60,200; bonu...
On-site
Excellent knowledge of front office procedures
Previous leadership experience required
Must be able to work under pressure
The Assistant Front Office Manager is responsible for the seamless operation of the Front Office department, including direct accountability for leadership of Front Desk, Guest Services, Reservations, and Royal Service
Job Summary
The Assistant Front Office Manager is responsible for the seamless operation of the Front Office department, including direct accountability for leadership of Front Desk, Guest Services, Reservations, and Royal Service.
Employees receive a competitive salary starting at $60,200 along with exclusive discounts at Fairmont properties worldwide and access to comprehensive wellness programs.
The role requires strong collaboration with key departments such as Housekeeping, Food & Beverage, and Sales to ensure smooth arrival and departure experiences for all guests.
Matching Summary
The Assistant Front Office Manager is responsible for the seamless operation of the Front Office department, including direct accountability for leadership of Front Desk, Guest Services, Reservations, and Royal Service.
Salary
Base: Competitive salary starting at $60,200; Bonus/Equity: Not specified; Benefits: Employee benefit card, discounted rates, pension plan, meal program, dental/vision/counseling
Skills & Requirements
Must-have
Excellent knowledge of Front Office Procedures
Previous leadership experience required
Must be able to work under pressure
Knowledge of Micros Fidelio Opera systems
Ability to schedule and manage financial reporting
Nice-to-have
Second language is an asset
Degree in Hospitality Management
Positive and resilient personality
Experience with VIP guest liaison
Strong interpersonal and motivational skills
Key Requirements
Must be legally eligible to work in Canada
Previous leadership experience required
Degree/Diploma in Hospitality Management or university degree