Customer Banking Specialist - Coburg

CommBank

Coburg, Australia
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
Deliver a seamless banking experience to over 10 million personal and small business customers

Job Summary

  • Deliver a seamless banking experience to over 10 million personal and small business customers.
  • Support customers with enquiries, maintenance on accounts and process applications for credit products.
  • Provide options for the customer through education & demonstration of our in-branch technology and digital banking options.

Matching Summary

Deliver a seamless banking experience to over 10 million personal and small business customers.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Demonstrate in-branch technology
  • Problem solve and provide solutions
  • Work in a busy retail environment

Nice-to-have

  • Financial services experience
  • Hospitality experience
  • Retail experience
  • Articulate financial terms clearly
  • Ask the right questions
  • Act with integrity
  • Customer at the center

Key Requirements

  • Proven customer service experience
  • Excellent communication skills
  • Ability to work busy roster
  • Frequent travel across branches

Work Rights

Not specified

Tailored Resume

Cover Letter