Sales & Service Manager - Short Pump Town Center

Alo Yoga

Richmond, United States
**
Oversee sales and service team execution
Drive exceptional guest experience strategies
Partner with general manager on business metrics
** Alo Yoga is seeking a Sales & Service Manager for their Short Pump Town Center location in Richmond, VA. This role focuses on enhancing the customer experience, driving sales, and leading a team to embody the company's guiding principles. **

Job Summary

  • The Sales & Service Manager is responsible for ensuring an exceptional guest experience while executing the store's business and guest experience strategy.
  • This role requires constant movement throughout the store to assist guests, maintain cleanliness, and support team members through feedback and coaching.
  • The position involves partnering with the General Manager to review budgets, monitor sales metrics like sell-thru, and inform quarterly planning processes.

Matching Summary

Match Score: 75

** Alo Yoga is seeking a Sales & Service Manager for their Short Pump Town Center location in Richmond, VA. This role focuses on enhancing the customer experience, driving sales, and leading a team to embody the company's guiding principles. **

Skills & Requirements

Must-have

  • Oversee sales and service team execution
  • Drive exceptional guest experience strategies
  • Partner with General Manager on business metrics
  • Manage sales floor coverage and staffing
  • Coach team members on product knowledge

Nice-to-have

  • Passion for mindful movement and yoga culture
  • Proven ability to elevate talent
  • Strong relationship building skills
  • Experience in lifestyle brand retail
  • Commitment to community impact

Key Requirements

  • Leadership experience in retail sales
  • Ability to analyze business data and metrics
  • Experience in workforce development and scheduling

Work Rights

Not specified

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