Communication Officer - Wilmington, De

Amtrak

Wilmington, Delaware, US
Base: $27.43 - $30.44 hourly; bonus/equity: not sp...
On-site
High school diploma or ged required
35 wpm typing speed minimum
Ability to work rotating shifts including nights and holidays
The role involves acting as a public safety telecommunicator for the Amtrak Police Department nationwide, handling both emergency and non-emergency calls

Job Summary

  • The role involves acting as a public safety telecommunicator for the Amtrak Police Department nationwide, handling both emergency and non-emergency calls.
  • Amtrak prioritizes passenger and employee safety while fostering a culture that values diverse ideas and perspectives through its core capabilities.
  • The position offers a comprehensive benefit package including health, dental, vision, 401K, paid time off, and eligibility for Public Service Loan Forgiveness.

Matching Summary

The role involves acting as a public safety telecommunicator for the Amtrak Police Department nationwide, handling both emergency and non-emergency calls.

Salary

Base: $27.43 - $30.44 hourly; Bonus/Equity: Not specified; Benefits: Health, dental, vision, 401K, PTO, education reimbursement, rail pass privileges

Skills & Requirements

Must-have

  • High School Diploma or GED required
  • 35 WPM typing speed minimum
  • Ability to work rotating shifts including nights and holidays
  • Skill in operating computer-aided dispatch systems
  • Clear thinking during crisis situations

Nice-to-have

  • Previous public safety telecommunicator experience
  • 40-hour course certification preferred
  • Computer-aided dispatch experience
  • Strong verbal and written communication skills
  • Team-oriented attitude in high-pressure environments

Key Requirements

  • High School Diploma or GED
  • Pass thorough background investigation
  • Complete mandatory training and certifications (APCO, CLEAN)
  • No felony convictions or serious criminal violations
  • Pass pre-employment drug screen per DOT regulations

Work Rights

Not specified

Tailored Resume

Cover Letter