Customer Service Representative - Salesforce (6 Months Contract)

Thermo Fisher Scientific UK

Brno, Czech Republic
**
Salesforce crm experience
Erp system operation
Customer transaction processing
** Thermo Fisher Scientific is seeking a Customer Service Representative for a six-month contract in Brno, Czech Republic. The role involves processing customer transactions and supporting service teams while ensuring compliance with guidelines. **

Job Summary

  • Process customer transactions from quote to cash and support EMEA Customer Service & Service Sales teams.
  • Respond proactively to customer queries via phone and email, ensuring adherence to export and legal guidelines.
  • Join a world-class team in an ambitious environment driven by collaboration and innovation to make the world healthier, cleaner, and safer.

Matching Summary

Match Score: 75

** Thermo Fisher Scientific is seeking a Customer Service Representative for a six-month contract in Brno, Czech Republic. The role involves processing customer transactions and supporting service teams while ensuring compliance with guidelines. **

Skills & Requirements

Must-have

  • Salesforce CRM experience
  • ERP system operation
  • Customer transaction processing
  • Adherence to guidelines and processes
  • English communication skills

Nice-to-have

  • German language skills
  • Proactive customer query response
  • Project support for customer happiness

Key Requirements

  • Proven customer service experience
  • Experience in service transactions and offerings
  • Ability to operate ERP, CRM, and phone systems
  • 6 months contract duration

Work Rights

Not specified

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