Educate customers on vehicle repair processes, insurance procedures, customer rights, repair techniques, safety, and value
Job Summary
Educate customers on vehicle repair processes, insurance procedures, customer rights, repair techniques, safety, and value.
Manage each repair throughout the process and ensure quality standards by performing in-process QC.
We offer best in class industry benefits including competitive pay, medical, dental and vision plans, paid holidays & PTO, and a 401(k) Retirement Plan.
Matching Summary
Educate customers on vehicle repair processes, insurance procedures, customer rights, repair techniques, safety, and value.
Skills & Requirements
Must-have
Write complete estimates
Manage repair process
Customer communication
Perform in-process QC
Handle disbursement paperwork
Nice-to-have
Adapt to fast-paced environment
Deal with insurance partners
Customer-focused culture
Team player
Key Requirements
High school graduate or equivalent
18 years or older
Knowledge of estimating systems (CCC one preferred)