Service Desk Analyst (qld)

SHA Job

Brisbane, QLD, Australia
Hybrid
First level technical support
Troubleshooting hardware and software
Strong communication skills
We are committed to providing compassionate and innovative care, enabling hope for those we serve

Job Summary

  • We are committed to providing compassionate and innovative care, enabling hope for those we serve.
  • The role involves delivering prompt and effective resolution through first level technical support.
  • We value inclusivity and diversity and invite people from all backgrounds to join our caring family.

Matching Summary

We are committed to providing compassionate and innovative care, enabling hope for those we serve.

Skills & Requirements

Must-have

  • First level technical support
  • Troubleshooting hardware and software
  • Strong communication skills
  • Technical proficiency in Windows
  • Experience with ticket management tools

Nice-to-have

  • Knowledge of Microsoft O365 services
  • Ability to manage multiple priorities
  • Experience in healthcare environment

Key Requirements

  • Tertiary qualification in Information Technology
  • ITIL v4 Certification – desirable

Work Rights

Not specified

Tailored Resume

Cover Letter