Service Desk Specialist Iii

Astreya

Houston, TX, United States
Base: $30.12 - $50.19 usd; bonus/equity: not speci...
Fully remote
Technical support experience
Troubleshooting hardware and software
Customer service skills
The End User Support team is focused on delivering a seamless technology experience for all users

Job Summary

  • The End User Support team is focused on delivering a seamless technology experience for all users.
  • The right candidate is capable of quickly resolving a wide range of technical issues.
  • Astreya offers comprehensive benefits to all Regular, Full-Time Employees.

Matching Summary

The End User Support team is focused on delivering a seamless technology experience for all users.

Salary

Base: $30.12 - $50.19 USD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • technical support experience
  • troubleshooting hardware and software
  • customer service skills

Nice-to-have

  • experience in financial services
  • effective communication skills
  • collaborative team player

Key Requirements

  • 5-7+ years of relevant experience
  • advanced knowledge of Windows, macOS, Linux
  • working knowledge of Active Directory and Azure

Work Rights

Not specified

Tailored Resume

Cover Letter