Scheduling Coordinator 1 - Ross Cardiovascular Imaging Lab
The Ohio State University
Columbus, Ohio, US
Electronic medical record (emr) software
Scheduling and registration systems
Customer service skills
This position is responsible for providing consumers (clinical staff and patients) with accurate, up-to-date information regarding products, services and general procedures
Job Summary
This position is responsible for providing consumers (clinical staff and patients) with accurate, up-to-date information regarding products, services and general procedures.
Assures accurate appointment, demographic and insurance information is gathered to support clinical and financial needs including changes to insurance or other patient information.
Always creates a positive first impression.
Matching Summary
This position is responsible for providing consumers (clinical staff and patients) with accurate, up-to-date information regarding products, services and general procedures.
Skills & Requirements
Must-have
Electronic Medical Record (EMR) software
Scheduling and registration systems
Customer service skills
Interpersonal communication skills
Verbal and written communication
Nice-to-have
Medical terminology
Third party reimbursement experience
Ability to work in multiple systems
Strong problem-solving skills
High level of customer service
Key Requirements
High School Diploma or GED
Minimum 6 months experience in customer service or a healthcare environment