Managing the day to day operations of the front desk you will be responsible for tasks such as check ins/outs, loyalty sign ups, reporting, and assisting with guest needs
Job Summary
Managing the day to day operations of the front desk you will be responsible for tasks such as check ins/outs, loyalty sign ups, reporting, and assisting with guest needs.
Ensuring we create unforgettable guest service is delivered to each of our guests with a focus on driving loyalty.
An opportunity to Work Your Way, Learn Your Way and experience Benefits Your Way at Accor.
Matching Summary
Managing the day to day operations of the front desk you will be responsible for tasks such as check ins/outs, loyalty sign ups, reporting, and assisting with guest needs.
Skills & Requirements
Must-have
Front Office procedures
Opera Cloud proficiency
supervising and training team members
guest service delivery
emergency situation management
Nice-to-have
creating innovative lifestyle experiences
passionate industry professionals
mentoring and developing team
Key Requirements
Experience in supervising, training and motivating team members
Previous experience in Assistant Manager role or Front Office Supervisor