Manage the Compliance, Legal & Risk Applications Production Support area, monitor the stability of day-to-day operations and ensure continuous improvements to the applications
Job Summary
Manage the Compliance, Legal & Risk Applications Production Support area, monitor the stability of day-to-day operations and ensure continuous improvements to the applications.
Foster strong and meaningful partnerships with the diverse business and technology areas within DWS as well as external service providers.
The Client Service Manager is responsible for the implementation and communication of the Production Support service strategy for Compliance, Legal & Risk Applications.
Matching Summary
Manage the Compliance, Legal & Risk Applications Production Support area, monitor the stability of day-to-day operations and ensure continuous improvements to the applications.
Skills & Requirements
Must-have
Production Support service strategy
IT vendor management
ITIL best practices
Process Management
Governance, Compliance & Risk Management
Stakeholder management
Nice-to-have
Continuous learning culture
Diverse and inclusive workplace
High-performance culture
Key Requirements
Minimum 8 years of experience in BFSI domain
Engineering/Science graduate
Experience handling critical IT production systems
Hands-on Control and monitoring of an IT vendor
Strategy Development & Implementation for Production support landscape