Servicedisponent Außendienstpersonal (m/w/d)

Zeppelin GmbH

Erlangen, Germany
Not specified; performance-based bonus available; ...
Technical or commercial training
Customer service orientation
Ms-office proficiency
The role involves managing the entire service business for a major client, including dispatching field technicians and handling parts logistics

Job Summary

  • The role involves managing the entire service business for a major client, including dispatching field technicians and handling parts logistics.
  • Candidates are responsible for ensuring repair quality, managing warranty cases, and coordinating with internal departments to meet cost and timeline targets.
  • The company offers a stable career environment with benefits including mobile working options, 30 vacation days, and comprehensive health and wellness programs.

Matching Summary

The role involves managing the entire service business for a major client, including dispatching field technicians and handling parts logistics.

Salary

Not specified; Performance-based bonus available; Company pension scheme and asset-building contributions included

Skills & Requirements

Must-have

  • Technical or commercial training
  • Customer service orientation
  • MS-Office proficiency
  • Team collaboration skills
  • Cost and schedule monitoring

Nice-to-have

  • Experience in technical customer service
  • Knowledge of commercial vehicles
  • Understanding of construction machinery
  • Entrepreneurial mindset
  • Organizational management skills

Key Requirements

  • Completed technical or commercial vocational training
  • Fundamental technical knowledge of commercial vehicles or construction machinery
  • Secure handling of standard MS-Office programs

Work Rights

Not specified

Tailored Resume

Cover Letter