Reservation Agent

Hotel Chadstone Melbourne MGallery

Lagos, LA, United States
On-site
Handle reservations and guest inquiries
Excellent communication skills
Strong ability to multitask
Hotel Chadstone Melbourne MGallery is seeking a Reservation Agent to deliver exceptional guest experiences in a vibrant and customer-focused environment. The ideal candidate will possess strong communication skills, attention to detail, and experience in hotel reservations or customer service

Job Summary

  • Join a hotel that is a member of the Accor network, offering opportunities for development and advancement.
  • The Reservations Agent will play a crucial role in delivering exceptional guest experiences, handling reservations, guest inquiries, and providing personalized services.
  • This position requires a highly organized, customer-oriented individual with excellent communication skills and a strong ability to multitask.

Matching Summary

Match Score: 85

Hotel Chadstone Melbourne MGallery is seeking a Reservation Agent to deliver exceptional guest experiences in a vibrant and customer-focused environment. The ideal candidate will possess strong communication skills, attention to detail, and experience in hotel reservations or customer service.

Skills & Requirements

Must-have

  • handle reservations and guest inquiries
  • excellent communication skills
  • strong ability to multitask
  • familiarity with hotel reservation systems
  • customer-focused service delivery

Nice-to-have

  • development and advancement opportunities
  • embody responsible hospitality
  • knowledge of local attractions
  • additional hospitality training

Key Requirements

  • Previous experience in hotel reservations or customer service
  • Familiarity with Resaweb, Opera Cloud
  • Ability to work under pressure
  • Flexible availability including weekends

Work Rights

Not specified

Tailored Resume

Cover Letter