Product Support Apprenticeship

Building Engines

Chicago, IL, United States
Base: 37,700.00 – 40,000.00 usd py; bonus/equity: ...
Fully remote
Product support learning academy
Improve messaging consistency
Support product experts
The Product Support Apprenticeship program is a 6-12-month program where you will get on the job experience in data cleansing, product support, and exposure to courses to more broadly understand product management

Job Summary

  • The Product Support Apprenticeship program is a 6-12-month program where you will get on the job experience in data cleansing, product support, and exposure to courses to more broadly understand product management.
  • The Product Specialist Apprentice supports across our entire team of Product Specialists to standardize the quality of business facing care, user onboarding and data quality within the Leasing & Capital Markets Technology Group.
  • JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

Matching Summary

The Product Support Apprenticeship program is a 6-12-month program where you will get on the job experience in data cleansing, product support, and exposure to courses to more broadly understand product management.

Salary

Base: 37,700.00 – 40,000.00 USD per year; Bonus/Equity: Not specified; Benefits: 401(k) plan with matching company contributions, Comprehensive Medical, Dental & Vision Care, Paid parental leave at 100% of salary, Paid Time Off and Company Holidays, Early access to earned wages through Daily Pay

Skills & Requirements

Must-have

  • Product support learning academy
  • Improve messaging consistency
  • Support product experts
  • Champion data integrity
  • Improve technology usability

Nice-to-have

  • Supportive culture
  • Personalized benefits
  • Meaningful careers
  • Belonging

Key Requirements

  • Pursuing Associate/Undergraduate degree
  • Customer support experience preferred
  • Comfort with documentation tools
  • Intermediate Microsoft Office knowledge
  • Basic SQL/SOQL knowledge
  • Willingness to learn new technology
  • Authorized to work in the United States

Work Rights

Authorized to work in the United States without sponsorship

Tailored Resume

Cover Letter