Praos Smart Security is dedicated to ensuring the safety of families and homes through smart home automation and solar integration
Job Summary
Praos Smart Security is dedicated to ensuring the safety of families and homes through smart home automation and solar integration.
A Customer Support Representative supports customers throughout the entire process including lead creation, order confirmation, installation, and future service needs.
Praos operates as a 100% virtual company using seamless digital technology to provide professional installation and exceptional service.
Matching Summary
Praos Smart Security is dedicated to ensuring the safety of families and homes through smart home automation and solar integration.
Skills & Requirements
Must-have
Customer call handling
Inventory management
CRM system management
Product and service knowledge
Strong communication skills
Nice-to-have
Experience with Excel or spreadsheet software
Team collaboration
Technical product support
Key Requirements
High school diploma or GED
Reliable internet and phone access
Previous call center or customer support experience