Guest Services are responsible for welcoming our guests and setting the tone for a positive and fun environment for all to enjoy!
Job Summary
Guest Services are responsible for welcoming our guests and setting the tone for a positive and fun environment for all to enjoy!
The Guest Services Lead reports to the Guest Services Supervisor and is responsible for assisting in all areas of the guest services department.
This position requires coordination with all departments of El Paso Water Parks and ensures proper and efficient operation, care and maintenance of the facilities.
Matching Summary
Guest Services are responsible for welcoming our guests and setting the tone for a positive and fun environment for all to enjoy!
Skills & Requirements
Must-have
Welcome guests warmly
Oversee daily operations
Coordinate department schedules
Problem-solve guest needs
Handle cash and credit card transactions
Enforce safety standards
Maintain professional appearance
Nice-to-have
Positive and fun environment
Harmonious working relationship
Outstanding customer service
Key Requirements
16 years of age or older
Bilingual (English and Spanish) preferred
Work outdoors in various weather conditions
Obtain or have a current Food Handler’s certificate
Work a flexible schedule
1-2 years in customer service
Working towards a High School Diploma or GED preferred