The Data Center Break/Fix Technician III is a senior technical role responsible for leading advanced break/fix support and driving operational excellence in a high-availability data center environment
Job Summary
The Data Center Break/Fix Technician III is a senior technical role responsible for leading advanced break/fix support and driving operational excellence in a high-availability data center environment.
Your day-to-day tasks will include diagnosing and repairing failed servers, storage nodes, and compute blades while adhering to strict SOPs and SLAs in mission-critical environments.
JLL offers a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health, including a 401(k) plan with matching company contributions and paid parental leave.
Matching Summary
The Data Center Break/Fix Technician III is a senior technical role responsible for leading advanced break/fix support and driving operational excellence in a high-availability data center environment.
Skills & Requirements
Must-have
advanced break/fix support
diagnose and repair critical systems
server hardware troubleshooting
component-level repairs
data center operations protocols
work independently on complex issues
Nice-to-have
mentorship and technical guidance
vendor engagement support
process improvement contribution
ITIL framework knowledge
cross-functional collaboration
Key Requirements
4+ years of data center hardware repair experience
High school diploma or equivalent
Associate degree in IT or related field (preferred)