Client Services Manager

Digible

United States
Base: $85,000 - $105,000; bonus/equity: profit sha...
Remote
Lead and develop client service professionals
Drive process innovation and strategy
Ensure best-in-class client experience
Digible is a digital marketing company focused on the multifamily industry, recognized as a Top Workplace

Job Summary

  • Digible is a digital marketing company focused on the multifamily industry, recognized as a Top Workplace.
  • The Client Services Manager will lead, grow, and develop a high-performing team, driving process innovation and ensuring exceptional client experiences.
  • The role offers a 4-day work week, profit sharing, comprehensive health benefits, and a $1000/year travel fund for long-term employees.

Matching Summary

Digible is a digital marketing company focused on the multifamily industry, recognized as a Top Workplace.

Salary

Base: $85,000 - $105,000; Bonus/Equity: Profit Sharing Bonus; Benefits: 75% employer paid health benefits, 3 weeks PTO, 11 paid holidays, 401(k) + Match, wellness reimbursements

Skills & Requirements

Must-have

  • Lead and develop client service professionals
  • Drive process innovation and strategy
  • Ensure best-in-class client experience
  • Manage key performance metrics
  • Partner cross-departmentally

Nice-to-have

  • Data-driven performance management
  • Problem-solving complex client dynamics
  • Scalable workflow development
  • Values-driven personality

Key Requirements

  • 4+ years of relevant customer-facing experience
  • 2+ years of digital agency experience
  • 1+ years of leading high-performing teams
  • Multifamily/Senior Living/Student Housing Experience a strong plus

Work Rights

Not specified

Tailored Resume

Cover Letter