Duty Manager- Soft Service

JLL

Chennai, TN, India
On-site
Helpdesk/mailroom operations management
Front office operations management
Security operations oversight
JLL is seeking a Duty Manager for Soft Services in Chennai, India, responsible for overseeing helpdesk, front office, security, housekeeping, and cafeteria operations. The role emphasizes immediate response to issues, quality management, and adherence to processes, with a commitment to fostering a positive work environment

Job Summary

  • Provide management advice and ensure immediate response to escalated issues across Helpdesk, Front Office, Security, Housekeeping, and Cafeteria operations during your shift.
  • Oversee daily operations including security muster, housekeeping walk-throughs, cafeteria hygiene, and upkeep of common areas, ensuring high standards and adherence to processes.
  • JLL is committed to hiring the best people, empowering them to grow meaningful careers, and fostering a place where they belong, while shaping the future of real estate for a better world.

Matching Summary

Match Score: 75

JLL is seeking a Duty Manager for Soft Services in Chennai, India, responsible for overseeing helpdesk, front office, security, housekeeping, and cafeteria operations. The role emphasizes immediate response to issues, quality management, and adherence to processes, with a commitment to fostering a positive work environment.

Skills & Requirements

Must-have

  • Helpdesk/Mailroom operations management
  • Front Office operations management
  • Security operations oversight
  • Housekeeping operations oversight
  • Cafeteria operations oversight
  • Shift management and reporting
  • Vendor performance management

Nice-to-have

  • Empowering employees to thrive
  • Shaping a brighter way forward
  • Commitment to hiring best talent
  • Meaningful career growth opportunities
  • Belonging and inclusive culture

Key Requirements

  • Experience in managing soft services
  • Knowledge of facility management tools
  • Ability to manage budgets
  • Experience in staff training and development
  • Experience in conducting audits

Work Rights

Not specified

Tailored Resume

Cover Letter