Director, Crm Field Optimization

Johnson & Johnson Innovative Medicine

Titusville, New Jersey, United States
Base: $164,000 - $282,900; bonus/equity: eligible ...
Hybrid (3 days in-office, 2 days remote)
Crm field optimization strategy
Crm and field capabilities
Ai-enabled field capabilities
Johnson & Johnson Innovative Medicine is seeking a Director of CRM Field Optimization to enhance customer engagement and streamline workflows for U.S. commercial and medical field teams. The role requires strong leadership skills and expertise in CRM platforms and AI-enabled solutions, particularly within the pharmaceutical industry

Job Summary

  • Lead the strategy, design, and delivery of CRM and related field capabilities across U.S. commercial and medical field teams.
  • Own the commercial and medical field product roadmap for CRM and adjacent capabilities, working across business and technology teams.
  • Champion AI-enabled field capabilities by identifying, shaping, and implementing practical AI products and workflow improvements.

Matching Summary

Match Score: 85

Johnson & Johnson Innovative Medicine is seeking a Director of CRM Field Optimization to enhance customer engagement and streamline workflows for U.S. commercial and medical field teams. The role requires strong leadership skills and expertise in CRM platforms and AI-enabled solutions, particularly within the pharmaceutical industry.

Salary

Base: $164,000 - $282,900; Bonus/Equity: Eligible for long-term incentive program; Benefits: Medical, dental, vision, life insurance, disability, pension, 401(k), paid time off

Skills & Requirements

Must-have

  • CRM Field Optimization strategy
  • CRM and field capabilities
  • AI-enabled field capabilities
  • cross-functional alignment
  • product roadmap ownership

Nice-to-have

  • user-centered mindset
  • best practices
  • continuous improvement

Key Requirements

  • Bachelor’s degree required
  • Minimum of 10 years of professional experience
  • At least 7 years in the pharmaceutical industry
  • Strong experience with CRM platforms
  • Demonstrated success leading people
  • Experience managing at least 4 direct reports

Work Rights

Not specified

Tailored Resume

Cover Letter