Employee Relations Lead

rippling

Toronto, Canada
On-site
Global hr operations experience
Client escalation management
Cross-functional stakeholder coordination
Rippling provides a unified platform to manage and automate every part of the employee lifecycle globally, including payroll, benefits, and IT

Job Summary

  • Rippling provides a unified platform to manage and automate every part of the employee lifecycle globally, including payroll, benefits, and IT.
  • As an EOR Employee Relations Lead, you will lead complex client escalations across multiple countries and internal teams, ensuring compliant and timely resolutions.
  • Rippling values a diverse and inclusive workforce and requires employees to work in-office at least three days a week to foster collaboration.

Matching Summary

Rippling provides a unified platform to manage and automate every part of the employee lifecycle globally, including payroll, benefits, and IT.

Skills & Requirements

Must-have

  • global HR operations experience
  • client escalation management
  • cross-functional stakeholder coordination
  • international employment compliance
  • employee relations expertise
  • project management capabilities
  • executive communication skills

Nice-to-have

  • conflict mediation skills
  • high emotional intelligence
  • root cause analysis
  • flexibility across timezones
  • cross-country case management

Key Requirements

  • 8+ years global HR or EOR experience
  • experience managing multi-country client issues
  • knowledge of international employment frameworks
  • ability to influence senior stakeholders
  • experience with retention-risk situations
  • excellent communication skills

Work Rights

Not specified

Tailored Resume

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