Customer Service Representative-i (escalation & Self-pay) - Pfs (remote) Remote

Trinityrailwayexpress

Pyy range: $19.2,123-$28.8,184; bonus/equity: not ...
Fully remote
Revenue cycle process
Patient billing and collection inquiries
Customer service activities
Performs day- to- day customer service activities within the hospital revenue operations of an assigned Patient Business Services (PBS) location

Job Summary

  • Performs day- to- day customer service activities within the hospital revenue operations of an assigned Patient Business Services (PBS) location.
  • Assists patients in the resolution of billing issues, which may include setting up payment plans and responding to complaints, problems and general inquiries in a timely, responsive and efficient manner.
  • Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings.

Matching Summary

Performs day- to- day customer service activities within the hospital revenue operations of an assigned Patient Business Services (PBS) location.

Salary

Pay Range: $19.2123-$28.8184; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • revenue cycle process
  • patient billing and collection inquiries
  • customer service activities
  • hospital revenue operations
  • remote work position

Nice-to-have

  • collaborative, shared leadership environment
  • sense of honesty, integrity, and caring
  • diverse personalities and work styles

Key Requirements

  • 1 year of experience in revenue cycle functions
  • High school diploma or Associate's degree
  • medical claims processing experience
  • Previous service/call center experience

Work Rights

Not specified

Tailored Resume

Cover Letter