Lead Veterinary Customer Service Representative

Eyota Veterinary Clinic

Base: $22-$25ph based on experience; bonus/equity:...
2+ years veterinary reception experience
Leadership and mentoring capabilities
Veterinary software proficiency
The role involves leading and mentoring the reception team to ensure smooth daily clinic operations

Job Summary

  • The role involves leading and mentoring the reception team to ensure smooth daily clinic operations.
  • Candidates must provide exceptional client service through various communication channels including phone, email, and in-person interactions.
  • The company offers competitive pay, health benefits, paid time off, and opportunities for professional growth and continuing education.

Matching Summary

The role involves leading and mentoring the reception team to ensure smooth daily clinic operations.

Salary

Base: $22-$25/hr based on experience; Bonus/Equity: Not specified; Benefits: Health, dental, vision, 401(k) matching, PTO

Skills & Requirements

Must-have

  • 2+ years veterinary reception experience
  • Leadership and mentoring capabilities
  • Veterinary software proficiency
  • High-volume multitasking skills
  • Client billing and payment processing

Nice-to-have

  • Compassionate and empathetic demeanor
  • Strong verbal and written communication
  • Ability to handle emotional situations
  • Team collaboration focus
  • Professional growth mindset

Key Requirements

  • 2+ years of veterinary reception or customer service experience
  • Leadership experience strongly preferred
  • Competency with veterinary software systems

Work Rights

Not specified

Tailored Resume

Cover Letter