Customer Service Representative

Diversey - a Solenis Company

End-to-end order processing
Customer support via multiple channels
Sap order processing
Serve as the primary point of contact for customers via telephone, email, internal systems, and digital channels, ensuring professional, timely, and solution-oriented communication

Job Summary

  • Serve as the primary point of contact for customers via telephone, email, internal systems, and digital channels, ensuring professional, timely, and solution-oriented communication.
  • Coordinate closely with Sales, Logistics, Warehouse, Finance, and other relevant stakeholders to ensure accurate and timely order fulfillment and service delivery.
  • We offer competitive compensation, and numerous opportunities for professional growth and development.

Matching Summary

Serve as the primary point of contact for customers via telephone, email, internal systems, and digital channels, ensuring professional, timely, and solution-oriented communication.

Skills & Requirements

Must-have

  • End-to-end order processing
  • Customer support via multiple channels
  • SAP order processing
  • Problem-solving customer complaints
  • Coordination with internal stakeholders

Nice-to-have

  • Continuous improvement of service processes
  • Guidance and knowledge sharing
  • Adaptability under pressure

Key Requirements

  • Bachelor's degree in any field
  • 2-3 years of experience
  • Good command of English
  • Experience with SAP is an advantage

Work Rights

Not specified

Tailored Resume

Cover Letter