Customer Service Specialist – Aftercare

CBA New Digital Businesses Pty Ltd

Onsite
Post settlement tasks
Registration of security documents
Management of paper security packets
You will be responsible for post settlement tasks relating to commercial loans including registration of security documents, management of paper security packets and performing many other post settlement duties

Job Summary

  • You will be responsible for post settlement tasks relating to commercial loans including registration of security documents, management of paper security packets and performing many other post settlement duties.
  • You will also be responsible for supporting and collaborating with internal and external stakeholders with enquiries relating to our Commercial business customers, meeting our operational objectives and deadlines, whilst maintaining strong customer communication to ensure our customers receive a high quality and timely service.
  • CommBank is committed to building a diverse and inclusive workforce reflecting the customers, businesses and communities we serve, nurturing and supporting people through skill and talent development, collaboration, flexibility and internal promotion.

Matching Summary

You will be responsible for post settlement tasks relating to commercial loans including registration of security documents, management of paper security packets and performing many other post settlement duties.

Skills & Requirements

Must-have

  • post settlement tasks
  • registration of security documents
  • management of paper security packets
  • high attention to detail
  • high-volume environment
  • customer and stakeholder enquiries

Nice-to-have

  • continuous improvement mindset
  • team orientated outlook
  • collaboration and flexibility
  • skill and talent development

Key Requirements

  • experience across commercial, business banking or retail operations lending processes
  • demonstrated experience working within a fast-paced and high-volume environment
  • demonstrated knowledge and experience of the home lending/commercial lending process
  • strong customer service experience
  • high attention to detail and accuracy
  • strong work ethic

Work Rights

Not specified

Tailored Resume

Cover Letter