Claims Consultant

146

Tweed Heads, Australia
Not specified; not specified; includes annual comp...
Hybrid (3 days work-from-home after initial performance review)
Manage portfolio of workers compensation claims
Liaise with injured workers and employers
Provide empathetic customer focused service
EML is seeking a Claims Consultant for their Tweed Heads office, offering a supportive and flexible work environment focused on helping injured workers return to work. The role involves managing a caseload of workers' compensation claims and providing empathetic customer service

Job Summary

  • You will manage a portfolio of workers compensation claims and liaise with injured workers, employers, and their treating health practitioners.
  • The role offers flexibility to work from home up to 3 days per week after month three, subject to performance and approval.
  • EML provides comprehensive benefits including a corporate wellbeing program, generous discounts, and up to 16 weeks paid parental leave.

Matching Summary

Match Score: 85

EML is seeking a Claims Consultant for their Tweed Heads office, offering a supportive and flexible work environment focused on helping injured workers return to work. The role involves managing a caseload of workers' compensation claims and providing empathetic customer service.

Salary

Not specified; Not specified; Includes annual company incentive scheme + salary reviews

Skills & Requirements

Must-have

  • manage portfolio of workers compensation claims
  • liaise with injured workers and employers
  • provide empathetic customer focused service
  • work within legislation and compliance guidelines

Nice-to-have

  • previous experience in medical or corporate field
  • ability to multitask and shift priorities
  • thrives on working in a team environment
  • proactive self-motivated thinking creatively

Key Requirements

  • face-to-face group interview attendance required
  • willingness to go above and beyond for customers

Work Rights

Not specified

Tailored Resume

Cover Letter