Customer Service Advisor

Capita (public services)

Glasgow, United Kingdom
Base: £25,646.40 py; bonus/equity: not specified; ...
Hybrid
Inbound call handling
Customer record maintenance
Effective communication skills
You will assist customers with queries regarding their life and pensions accounts

Job Summary

  • You will assist customers with queries regarding their life and pensions accounts.
  • Capita offers fantastic training and development opportunities for your career in financial services.
  • The role includes a competitive salary and various employee benefits.

Matching Summary

You will assist customers with queries regarding their life and pensions accounts.

Salary

Base: £25,646.40 per annum; Bonus/Equity: Not specified; Benefits: Company matched pension, life assurance, 23 days holiday

Skills & Requirements

Must-have

  • Inbound call handling
  • Customer record maintenance
  • Effective communication skills

Nice-to-have

  • Passion for helping people
  • Excellent listening skills
  • Ability to work under pressure

Key Requirements

  • Previous customer service experience
  • Proven literacy and numerical skills
  • Attention to detail

Work Rights

Not specified

Tailored Resume

Cover Letter