Customer Service Team Member

The Good Guys

Hectorville, Australia
On-site
Cash handling and tendering transactions
Store multi-channel fulfilment
Telephone management and enquiries
The Good Guys is seeking a Customer Service Team Member for their Hectorville store, emphasizing exceptional customer service and operational efficiency. The role involves cash handling, inventory management, and maintaining a positive store experience while contributing to sales growth

Job Summary

  • The Customer Service Team Member will effectively deliver store operations activities in support of a sales focused culture and profitable sales growth.
  • Key responsibilities include delivering effective store administration, contributing to financial performance through inventory management, and managing sales channel fulfilment.
  • The role emphasizes customer focus, driving results, and demonstrating self-awareness, with opportunities for career growth and development within the JB Hi-Fi Group.

Matching Summary

Match Score: 85

The Good Guys is seeking a Customer Service Team Member for their Hectorville store, emphasizing exceptional customer service and operational efficiency. The role involves cash handling, inventory management, and maintaining a positive store experience while contributing to sales growth.

Skills & Requirements

Must-have

  • Cash handling and tendering transactions
  • Store multi-channel fulfilment
  • Telephone management and enquiries
  • Resolve customer complaints and queries
  • Quality merchandising and presentation

Nice-to-have

  • Diversity and inclusion celebrated
  • Creativity and ideas valued
  • Sales commission and incentives
  • Team member benefits app
  • Sustainability commitment

Key Requirements

  • Customer Focus
  • Drives Results
  • Demonstrate Self-Awareness

Work Rights

Not specified

Tailored Resume

Cover Letter