Intake Team Lead

Alexander Shunnarah Trial Attorneys

Birmingham, AL, United States
Base: up to $52,000 py; bonus: discretionary bonus...
On-site
Prior management experience required
2+ years microsoft office experience
On-site work in birmingham al
The Intake Team Lead will provide dynamic leadership to a team of Intake Specialists to exceed departmental goals

Job Summary

  • The Intake Team Lead will provide dynamic leadership to a team of Intake Specialists to exceed departmental goals.
  • This role requires implementing performance metrics and creating targeted improvement plans to optimize individual and team performance.
  • Employees receive comprehensive benefits including dental, vision, health insurance, and paid time off with a base salary up to $52,000 per year.

Matching Summary

The Intake Team Lead will provide dynamic leadership to a team of Intake Specialists to exceed departmental goals.

Salary

Base: Up to $52,000 per year; Bonus: Discretionary bonus available; Benefits: Dental, vision, health insurance, and PTO

Skills & Requirements

Must-have

  • Prior management experience required
  • 2+ years Microsoft Office experience
  • On-site work in Birmingham AL
  • 35+ WPM typing speed
  • Customer service experience preferred

Nice-to-have

  • Strong empathy for clients and team
  • Strategic thinking and analysis skills
  • Commitment to client confidentiality
  • Ability to foster collaborative environment

Key Requirements

  • High school diploma or equivalent
  • 2 years prior management experience preferred
  • 2 years customer service experience preferred
  • Must be located in Birmingham, Alabama

Work Rights

Not specified

Tailored Resume

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