Customer Success Specialist – Otc

Shell Energy UK

India
**
Proficient in hindi and english
2 years of customer service experience
Immediate availability
** The Customer Success Specialist position at Shell Energy UK in India focuses on managing customer interactions and inquiries across various sectors, including Global Commercial and Retail. The role requires strong customer service skills, proficiency in English and Hindi, and offers opportunities for professional growth in a diverse and inclusive environment. **

Job Summary

  • This role focuses on managing inbound customer interactions across various sectors.
  • You will be responsible for order management, dispute resolution, and customer feedback handling.
  • Join a diverse and inclusive team committed to energy transition and sustainability.

Matching Summary

Match Score: 75

** The Customer Success Specialist position at Shell Energy UK in India focuses on managing customer interactions and inquiries across various sectors, including Global Commercial and Retail. The role requires strong customer service skills, proficiency in English and Hindi, and offers opportunities for professional growth in a diverse and inclusive environment. **

Skills & Requirements

Must-have

  • Proficient in Hindi and English
  • 2 years of customer service experience
  • Immediate availability

Nice-to-have

  • Passionate about customer service
  • Strong relationship building skills
  • Continuous improvement mindset

Key Requirements

  • Bachelor's Degree or equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter