Application Responsible / It Service Owner 100% (f/m/d)

Julius Baer

It service management principles (itil)
Application service operations
Incident and problem management
Responsible for overseeing the end-to-end operation of an IT service in accordance with predefined service level agreements

Job Summary

  • Responsible for overseeing the end-to-end operation of an IT service in accordance with predefined service level agreements.
  • Ensure sustainable, stable, and maintainable application’s Service Operations, managing day-to-day operations and resolving incidents.
  • Serve as the primary point of contact for stakeholders, providing regular updates and ensuring compliance with regulations and policies.

Matching Summary

Responsible for overseeing the end-to-end operation of an IT service in accordance with predefined service level agreements.

Skills & Requirements

Must-have

  • IT Service Management principles (ITIL)
  • Application Service Operations
  • Incident and Problem Management
  • Stakeholder Communication
  • FIS Systems knowledge

Nice-to-have

  • Entrepreneurial mindset
  • Empowered to create value
  • Proactive lifecycle management
  • Independent working style
  • Open to learn new skills

Key Requirements

  • Min. 5 years experience as IT Service Owner/Application Responsible
  • Min. 5 years IT know how for FIS Systems
  • IT Service Management understanding
  • Data Analysis skills
  • Problem-Solving skills
  • Communication skills
  • Stakeholder Management skills
  • Governance and Compliance knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter