Workload Manager (m/w/d)

ENERCON IT Service GmbH

Lichtenau, NW, DE
On-site
Service level forecasts
Resource situation monitoring
Support team coordination
ENERCON is a technology leader in wind energy, known for its innovative strength and commitment to realizing wind energy projects worldwide

Job Summary

  • ENERCON is a technology leader in wind energy, known for its innovative strength and commitment to realizing wind energy projects worldwide.
  • The Workload Manager will be responsible for creating forecasts, analyzing data for optimal utilization, and monitoring resource situations to identify bottlenecks.
  • Benefits include up to 80% mobile working, internal and external training opportunities, flexible working hours, company pension, and 30 days of vacation.

Matching Summary

ENERCON is a technology leader in wind energy, known for its innovative strength and commitment to realizing wind energy projects worldwide.

Skills & Requirements

Must-have

  • Service Level Forecasts
  • Resource Situation Monitoring
  • Support Team Coordination
  • Workforce and Workload Calculation
  • KPI Report Creation

Nice-to-have

  • Customer Service Experience
  • Technical Service Environment
  • Innendienst Experience
  • MS-Office Proficiency
  • Data-based Analysis Routine
  • Analytical Skills
  • Structured Working Method

Key Requirements

  • Experience in customer service or technical service/inside sales
  • Several years of experience as a wind turbine technician
  • 2-3 years of experience in inside sales
  • Proficient in MS-Office (especially Excel)
  • Experience with data-based evaluations
  • Good German and English language skills
  • Independent work and initiative

Work Rights

Not specified

Tailored Resume

Cover Letter