Customer Banking Specialist - Elsternwick

CommBank

Elsternwick, Australia
**
Proven experience delivering exceptional customer service
Excellent communication skills in financial terms
Ability to work in a busy commercial retail environment
** CommBank is seeking a Customer Banking Specialist for its Elsternwick branch, focusing on delivering exceptional customer service and support for personal and small business banking needs. The role involves problem-solving, conducting financial health checks, and promoting digital banking solutions to enhance customer experiences. **

Job Summary

  • As the public face of CommBank, you will deliver a seamless banking experience to over 10 million personal and small business customers.
  • You will have in-depth conversations with every customer to support their overall banking needs including Home Loans, Business Banking, and Financial Advice.
  • The role involves completing Financial Health Checks to assess customers' financial needs and identify any changes while championing a risk-adverse culture.

Matching Summary

Match Score: 75

** CommBank is seeking a Customer Banking Specialist for its Elsternwick branch, focusing on delivering exceptional customer service and support for personal and small business banking needs. The role involves problem-solving, conducting financial health checks, and promoting digital banking solutions to enhance customer experiences. **

Skills & Requirements

Must-have

  • Proven experience delivering exceptional Customer Service
  • Excellent communication skills in financial terms
  • Ability to work in a busy commercial retail environment

Nice-to-have

  • Genuine interest in building a career with CommBank
  • Interest in improving customer financial wellbeing
  • Ability to see the big picture for customers

Key Requirements

  • Experience in Financial Services, Retail, or Hospitality
  • Strong problem-solving abilities
  • Integrity and customer-centric mindset

Work Rights

Not specified

Tailored Resume

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