Senior Technology Operations Specialist

Travelers Insurance

Base: $77,600.00 - $128,000.00; bonus: performance...
Distributed systems experience with cloud infrastructure
Windows server configuration and security management
Linux shell scripting for automation pipelines
Travelers is seeking a Senior Technology Operations Specialist to ensure high availability and stability of critical infrastructure while leveraging AI-driven tools for predictive monitoring

Job Summary

  • Travelers is seeking a Senior Technology Operations Specialist to ensure high availability and stability of critical infrastructure while leveraging AI-driven tools for predictive monitoring.
  • The role involves executing complex maintenance activities, managing escalated service requests, and developing comprehensive operational documentation to support strategic initiatives.
  • Employees receive comprehensive benefits including dollar-for-dollar 401(k) matching up to 5%, a fully funded pension plan, and a minimum of 20 days of paid time off annually.

Matching Summary

Travelers is seeking a Senior Technology Operations Specialist to ensure high availability and stability of critical infrastructure while leveraging AI-driven tools for predictive monitoring.

Salary

Base: $77,600.00 - $128,000.00; Bonus: Performance-based cash incentive awards available; Benefits: Health insurance, 401(k) match, pension, PTO

Skills & Requirements

Must-have

  • Distributed systems experience with cloud infrastructure
  • Windows Server configuration and security management
  • Linux shell scripting for automation pipelines
  • AI-powered observability platforms like Dynatrace or Datadog
  • Advanced troubleshooting and root cause analysis skills

Nice-to-have

  • Mainframe technology knowledge for legacy systems
  • Experience with AI-assisted incident triage tools
  • Cross-functional collaboration with vendors and stakeholders
  • Proactive optimization and process improvement mindset

Key Requirements

  • High school diploma or equivalent
  • Two years of technology operations experience
  • Authorized to work for any employer in the US

Work Rights

Must be authorized to work for any employer in the US

Tailored Resume

Cover Letter