Senior Manager, Product Management - Customer Services & Strategy (us Card)

Capital One

Riverwoods, IL, USA
Riverwoods, il: $182,500 - $208,300; chicago, il: ...
Product management experience
Customer experience enhancement
Data-driven initiatives
Product Management at Capital One requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology

Job Summary

  • Product Management at Capital One requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.
  • The Customer Services & Strategy team focuses on products that enhance the customer experience through data-driven, technology-led initiatives across fraud, recoveries, collections, and digital servicing.
  • Senior Managers are the first level of People Leadership, vital to leading teams and overall product strategy, with several openings across CS&S.

Matching Summary

Product Management at Capital One requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.

Salary

Riverwoods, IL: $182,500 - $208,300; Chicago, IL: $182,500 - $208,300; McLean, VA: $200,700 - $229,100; New York, NY: $219,000 - $249,900; Richmond, VA: $182,500 - $208,300; Bonus/Equity: Performance based incentive compensation; Benefits: Comprehensive, competitive, and inclusive set of health, financial and other benefits

Skills & Requirements

Must-have

  • Product Management experience
  • Customer experience enhancement
  • Data-driven initiatives
  • Technology-led initiatives
  • People leadership

Nice-to-have

  • Reimagining the status quo
  • Value creation opportunities
  • Innovative and sustainable customer experiences
  • Transformational leadership

Key Requirements

  • 5 years of Product Management experience
  • Bachelor's Degree in a quantitative field
  • Master's Degree in a quantitative field or MBA with quantitative concentration

Work Rights

Not specified

Tailored Resume

Cover Letter