Shift Manager

EZCORP Inc

Austin, TX, United States
Base: competitive pyy based on experience; bonus/e...
Customer service excellence
Leadership and team coaching
Pawn transaction processing
EZCORP offers a structured career path with competitive pay, generous bonus potential, and comprehensive benefits including free health insurance for team members

Job Summary

  • EZCORP offers a structured career path with competitive pay, generous bonus potential, and comprehensive benefits including free health insurance for team members.
  • As a Retail Shift Manager, you will build solid customer relationships, lead and coach team members, and manage store operations to create a positive customer experience.
  • The role includes completing paid training programs that provide raises and opportunities to advance to Store Manager in Training positions.

Matching Summary

EZCORP offers a structured career path with competitive pay, generous bonus potential, and comprehensive benefits including free health insurance for team members.

Salary

Base: Competitive pay based on experience; Bonus/Equity: Monthly uncapped bonus potential; Benefits: Free health insurance, 401(k) with company match, paid time off, holiday pay, store discount

Skills & Requirements

Must-have

  • Customer service excellence
  • Leadership and team coaching
  • Pawn transaction processing
  • Store opening and closing procedures
  • Strong negotiation skills
  • Organizational and time management

Nice-to-have

  • Knowledge of pawned items
  • Sales background
  • Bilingual communication
  • Career development focus
  • Hands-on leadership involvement

Key Requirements

  • High school diploma or GED
  • Minimum 1 year supervisory or key holder experience
  • Pass criminal background check and drug test
  • Valid driver’s license and auto insurance
  • Adherence to company policies

Work Rights

Able to pass background check and drug test

Tailored Resume

Cover Letter