Service Technician - Metro Manila And Cebu (pooling)

KONE GmbH

Makati City, Philippines
Perform service operations on site
Customer satisfaction through quality of service
Accurate and real time back reporting
Service Technicians are responsible for performing all service operations on site according to contract requirements, company policies, and KONE processes, ensuring customer satisfaction through quality of service and proactive communication

Job Summary

  • Service Technicians are responsible for performing all service operations on site according to contract requirements, company policies, and KONE processes, ensuring customer satisfaction through quality of service and proactive communication.
  • Key responsibilities include maintaining excellent customer relationships, ensuring equipment safety and performance, managing the site environment, identifying and escalating risks, and performing unplanned service repairs.
  • KONE fosters an innovative and collaborative culture valuing individual contributions, employee engagement, and sustainability, offering opportunities for career and personal growth.

Matching Summary

Service Technicians are responsible for performing all service operations on site according to contract requirements, company policies, and KONE processes, ensuring customer satisfaction through quality of service and proactive communication.

Skills & Requirements

Must-have

  • Perform service operations on site
  • Customer satisfaction through quality of service
  • Accurate and real time back reporting
  • Equipment safety and performance
  • Safe working environment and practices
  • Execution of service visits respecting schedule
  • Managing proximity stock and spare needs

Nice-to-have

  • Innovative and collaborative working culture
  • Employee engagement and idea sharing
  • Ethical business practices and trust
  • Recognized good performance
  • Healthy and balanced life

Key Requirements

  • Familiarity with lift and associated technology
  • Attending proposed training
  • May give training/coaching to nominated persons

Work Rights

Not specified

Tailored Resume

Cover Letter