Effectively monitor and maintain the bank’s critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations
Job Summary
Effectively monitor and maintain the bank’s critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations.
Develop the support model and service offering to improve the service to customers and stakeholders.
Proactively assess support activities implementing automations where appropriate to maintain stability and drive efficiency.
Matching Summary
Effectively monitor and maintain the bank’s critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations.
Skills & Requirements
Must-have
Application Support in Investment Banking
Linux/Unix/Windows operating systems
Databases like Oracle, MSSQL, MongoDB
Scripting technologies like Python, Shell, Java
Monitoring tools like ITRS Geneos, Splunk
ITIL practices
Nice-to-have
Understanding of trade lifecycle
Integration technologies like Solace/MQ/Kafka
DevOps methodologies
Cloud technologies, Dockers/OpenShift
Leadership behaviours
Stakeholder management skills
Key Requirements
Degree in information systems or computer science or equivalent
Certified or excellent knowledge of ITIL practices