The role is part of Marmon Holdings, a global industrial organization backed by Berkshire Hathaway, focusing on making a positive impact
Job Summary
The role is part of Marmon Holdings, a global industrial organization backed by Berkshire Hathaway, focusing on making a positive impact.
Recovery Specialists are responsible for managing collection calls, negotiating payment terms, and adhering to strict FDCPA standards to reduce charge-offs.
The position offers a hybrid work model combining in-office and remote work within a lively, fast-paced office environment in Westlake, OH.
Matching Summary
The role is part of Marmon Holdings, a global industrial organization backed by Berkshire Hathaway, focusing on making a positive impact.
Skills & Requirements
Must-have
One year collection experience required
Strong negotiation skills for payments
FDCPA compliance knowledge essential
Skip tracing tool proficiency needed
Fast-paced call center environment
Nice-to-have
Leadership and mentoring capabilities
Ability to work independently
Experience with deceased consumer accounts
Collaborative cross-department communication
Adaptability in dynamic growth setting
Key Requirements
High school diploma or GED required
One year collection experience for Specialist I
Three years collection experience for Specialist II
One year call center experience for Specialist I
Three years call center experience for Specialist II