Supplier Success Professional (b2b Customer Support)

Avetta

Calgary, Canada
Pyy rate: $20.00ph cad; bonus/equity: not specifie...
On-site
Customer service experience preferred
Salesforce service cloud proficiency
Regulatory document verification skills
The Supplier Success Professional provides front-line support to suppliers by resolving inquiries and verifying compliance documentation

Job Summary

  • The Supplier Success Professional provides front-line support to suppliers by resolving inquiries and verifying compliance documentation.
  • This role requires a hybrid schedule with Tues-Thur in-office attendance and Mon/Fri work from home if within commutable distance.
  • Candidates must commit to 100% attendance for an 8-week training period starting June 8, 2026.

Matching Summary

The Supplier Success Professional provides front-line support to suppliers by resolving inquiries and verifying compliance documentation.

Salary

Pay rate: $20.00/hour CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer service experience preferred
  • Salesforce Service Cloud proficiency
  • Regulatory document verification skills
  • Hybrid work schedule availability
  • 100% attendance for 8 weeks training

Nice-to-have

  • Familiarity with supplier onboarding processes
  • High tolerance for stress management
  • Ability to learn new systems quickly
  • Strong written and verbal communication
  • Experience with OSHA/MSHA records

Key Requirements

  • Prior customer service or call center experience
  • Proficiency with PC applications and CRM systems
  • Fluency in verbal and written communication

Work Rights

Not specified

Tailored Resume

Cover Letter