Customer Service Advisor - Homecoming - One Makati 2026

Concentrix

Makati City, Philippines
Not specified (potentially hybrid or onsite based on role)
High school diploma required
Three to six months experience preferred
Strong computer navigation skills needed
Concentrix is seeking a Customer Service Advisor for their Homecoming initiative in Makati City, Philippines, to provide support and resolve customer inquiries through various channels. The ideal candidate should have a high school diploma, strong customer service skills, and the ability to work in a fast-paced environment

Job Summary

  • The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.
  • Essential functions include ensuring service delivered meets contractual Key Performance Indicators (KPIs) and clarifying customer requirements to provide appropriate resolution.
  • Candidates must be dependable with strong attention to detail and demonstrate patience in all customer contact situations.

Matching Summary

Match Score: 75

Concentrix is seeking a Customer Service Advisor for their Homecoming initiative in Makati City, Philippines, to provide support and resolve customer inquiries through various channels. The ideal candidate should have a high school diploma, strong customer service skills, and the ability to work in a fast-paced environment.

Skills & Requirements

Must-have

  • High school diploma required
  • Three to six months experience preferred
  • Strong computer navigation skills needed
  • Ability to rotate shifts as needed
  • Tolerance for repetitive work in fast-paced environment

Nice-to-have

  • Demonstrate empathy while building rapport
  • Skilled in multi-tasking and adaptability
  • Patience in all customer contact situations
  • Ability to work independently or as a team member

Key Requirements

  • High school diploma
  • 3-6 months relevant experience preferred
  • Strong PC knowledge and computer navigation skills
  • Ability to work rotating shifts

Work Rights

Not specified

Tailored Resume

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