Concession Manager - Rinascente Milano

brunellocucinelli.career

Milano, Italy
Clientelling and service excellence
Sales performance monitoring
Team leadership and development
The Concession Manager is responsible for driving sales performance, leading and developing the team, and ensuring excellence in clientelling, operations, and merchandise presentation

Job Summary

  • The Concession Manager is responsible for driving sales performance, leading and developing the team, and ensuring excellence in clientelling, operations, and merchandise presentation.
  • Cultivate client relationships through attentive shop floor presence, ensuring a refined service experience consistent with brand philosophy and corporate image.
  • Collaborate closely with stock and operations teams to ensure orderly stock management and compliance with headquarters' retail procedures.

Matching Summary

The Concession Manager is responsible for driving sales performance, leading and developing the team, and ensuring excellence in clientelling, operations, and merchandise presentation.

Skills & Requirements

Must-have

  • Clientelling and service excellence
  • Sales performance monitoring
  • Team leadership and development
  • Visual merchandising standards
  • Retail operations compliance

Nice-to-have

  • Brand philosophy alignment
  • CRM development support
  • Fashion and luxury industry knowledge

Key Requirements

  • 8 years of Retail experience
  • 2-3 years in managerial roles
  • Luxury or premium brand experience
  • Department store concession experience
  • Fluent Italian and English

Work Rights

Not specified

Tailored Resume

Cover Letter