The Service Account Manager position is responsible for profitable execution, growth and satisfaction of their customer base
Job Summary
The Service Account Manager position is responsible for profitable execution, growth and satisfaction of their customer base.
As a leader in the organization, the role is responsible for driving the productivity, development and retention of your team.
Employees are eligible for benefits, including Health Care Benefits, Retirement Benefits, Time off and Leave, and Disability.
Matching Summary
The Service Account Manager position is responsible for profitable execution, growth and satisfaction of their customer base.
Salary
Base: $79,000.00 - $158,000.00 annually; Bonus/Equity: Short-term cash incentives; Benefits: Health Care Benefits, Retirement Benefits, Time off and Leave, Disability
Skills & Requirements
Must-have
Profitable execution and growth of customer base
Drive team productivity and development
Identify and deliver opportunities
Account penetration for business targets
Team safety performance
Service agreement estimation
Plan agreement execution
Improve account delivery efficiency
Drive technological improvements
Achieve 50% direct charge percentage
Maintain back-office processes accurately
Nice-to-have
Customer-centric approach
World-class, inclusive workforce
Consultative relationships with clients
High-achieving work environment
Key Requirements
High school diploma or GED
2+ years of leadership experience
Minimum of 5 years of experience in Commercial HVAC and/or BAS
Valid Driver's License
Bachelor's degree (Preferred)
Direct knowledge of HVAC control and mechanical systems (Preferred)
Strong experience in forecasting revenue, margins, service agreement costs, and utilization (Preferred)
Exceptional team leadership skills (Preferred)
Proven capacity to communicate professionally (Preferred)
Advanced proficiency with cloud-based delivery tools (Preferred)
Proven ability to lead and manage project teams (Preferred)
Proficiency in MS Office and advanced estimating and execution tools (Preferred)