Bosch Rexroth is seeking a Steuerer im Kundenservice in Berlin to manage customer service operations, particularly in the e-Call and breakdown assistance sectors. The ideal candidate will possess strong communication skills and a background in customer service, particularly within the automotive industry
Job Summary
The role involves steering daily customer service operations specifically within the e-call and breakdown assistance sectors.
Candidates are expected to ensure service coverage, manage complex team scheduling, and act as a technical point of contact for colleagues and management.
The position requires creating detailed reports for leadership, handling escalations with clients, and supporting regulatory inquiries.
Matching Summary
Match Score: 85
Bosch Rexroth is seeking a Steuerer im Kundenservice in Berlin to manage customer service operations, particularly in the e-Call and breakdown assistance sectors. The ideal candidate will possess strong communication skills and a background in customer service, particularly within the automotive industry.