Officer/senior Officer For Customer Onboarding - Bank Account Onboarding, Consumer Banking Operations | Hong Kong, Hk At Banking / Finance

Me2Works

Hong Kong, HK
On-site
Bank account onboarding processing
Regulatory compliance fatca crs
Customer information maintenance
Me2Works is seeking an Officer/Senior Officer for Customer Onboarding in Consumer Banking Operations, focused on bank account onboarding processes in Hong Kong. The role involves collaborating on account processing, ensuring compliance with regulatory standards, and enhancing customer experience through operational support

Job Summary

  • The role involves collaborating with team members to provide high-quality services for bank account onboarding and record maintenance.
  • Employees must strictly adhere to regulatory requirements including FATCA/CRS and ensure all transactions are properly authorized before processing.
  • The position requires participating in Business Continuity Plan procedures and supporting system enhancements to improve customer experience.

Matching Summary

Match Score: 85

Me2Works is seeking an Officer/Senior Officer for Customer Onboarding in Consumer Banking Operations, focused on bank account onboarding processes in Hong Kong. The role involves collaborating on account processing, ensuring compliance with regulatory standards, and enhancing customer experience through operational support.

Skills & Requirements

Must-have

  • bank account onboarding processing
  • regulatory compliance FATCA CRS
  • customer information maintenance
  • operational procedure adherence
  • risk and security control understanding

Nice-to-have

  • tactful customer inquiry handling
  • user acceptance testing participation
  • discrepancy resolution coordination
  • cross-team support capability

Key Requirements

  • adherence to department operation manual
  • understanding of bank policies on data protection
  • ability to escalate exceptions to supervisor

Work Rights

Not specified

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