Executive, Aftermarket

Sime Darby Industrial Sdn Bhd

Not specified
Customer relationship management
Equipment repair needs
Product improvement programs
Sime Darby Industrial Sdn Bhd is seeking an Executive for their Aftermarket division, responsible for building and maintaining relationships with Construction Industry customers. The role involves advising on equipment needs, conducting inspections, and promoting product support services while utilizing a CRM system for management and reporting

Job Summary

  • Responsible for maintaining and enhancing relationship with the Construction Industry (CI) customers allocated.
  • Advise customers on immediate equipment repair needs, service letters, Product Improvement Programs (PIPs), Product Safety Programs (PSPs), Scheduled Oil Sampling (S.O.S.), and Product Link (PL).
  • Use key metrics and indicators such as target growth accounts, PAR call rates, growth opportunities, POPS targets and sales targets to achieve sales revenue.

Matching Summary

Match Score: 85

Sime Darby Industrial Sdn Bhd is seeking an Executive for their Aftermarket division, responsible for building and maintaining relationships with Construction Industry customers. The role involves advising on equipment needs, conducting inspections, and promoting product support services while utilizing a CRM system for management and reporting.

Skills & Requirements

Must-have

  • Customer relationship management
  • Equipment repair needs
  • Product Improvement Programs
  • Scheduled Oil Sampling
  • Cat Inspect application
  • CRM system usage

Nice-to-have

  • Proactive repair strategies
  • Life cycle consulting
  • Sales call planning
  • Competitive visits logging

Key Requirements

  • Customer relationship management
  • Equipment inspections
  • CRM system usage
  • Sales revenue targets

Work Rights

Not specified

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