The role of a Guest Services Ambassador is to provide the highest levels of client and visitor care, ensuring a seamless visitor experience and attending to all reception duties
Job Summary
The role of a Guest Services Ambassador is to provide the highest levels of client and visitor care, ensuring a seamless visitor experience and attending to all reception duties.
Key responsibilities include providing service excellence, hosting reception areas, offering an information service, liaising with VIPs and clients, and ensuring spaces are immaculate.
This is a 6-month Fixed-Term Contract role requiring a professional, polite, and considerate manner, with a commitment to service excellence and a positive 'can do' attitude.
Matching Summary
The role of a Guest Services Ambassador is to provide the highest levels of client and visitor care, ensuring a seamless visitor experience and attending to all reception duties.
Skills & Requirements
Must-have
Highest levels of client and visitor care
Seamless visitor experience
Instinctive customer centric approach
Professional telephone etiquette
Positive can do attitude
Team player and supporter
Nice-to-have
Shaping the future of real estate
Empowering people to thrive
Creating exceptional memorable experiences
Concierge approach to service
Proactively deal with enquiries
Continually develop expertise
Key Requirements
At least 1 year of Front of House experience
Computer literate including MS office
Ability to use own initiative
Able to work in a busy and pressurised environment