The CRM & Sales Tools team is responsible for building and developing strategic CRM tools that enable Sales, Marketing, Demand Generation, Customer Support, and other departments to maximise operational leverage
Job Summary
The CRM & Sales Tools team is responsible for building and developing strategic CRM tools that enable Sales, Marketing, Demand Generation, Customer Support, and other departments to maximise operational leverage.
You will work with stakeholders to understand business problem statements and convert them into actionable user stories, articulating product vision and user stories in a manner clearly understandable to development teams.
Worldpay offers a competitive salary and benefits, time to support charities, parental leave policy, global recognition platform, Virgin Pulse access, and a global employee assistance program.
Matching Summary
The CRM & Sales Tools team is responsible for building and developing strategic CRM tools that enable Sales, Marketing, Demand Generation, Customer Support, and other departments to maximise operational leverage.
Skills & Requirements
Must-have
Understand business problem statements
Convert statements into actionable user stories
Articulate product vision and user stories
Manage backlog of user stories
Establish user story acceptance criteria
Act as connector between business and technical teams
Apply Agile methods and processes
Nice-to-have
Think like a customer
Act like an owner
Win as a team
Stay curious and humble
Work at pace to achieve goals
Key Requirements
Bachelor's degree and three years of Fintech operational product experience
Knowledge of Salesforce and sales automation tools
Experience with Scaled Agile Framework (SAFe)
Strong negotiation, organization, management, analytical, and people skills